Shipping & Delivery
Your kit will be delivered with either Liftgate Delivery or require Two Person delivery, depending on the item. Most of our playhouse kits can be delivered with Liftgate Delivery, while most of our other structures, including sheds, are done with Two Person Delivery.
Liftgate Delivery
Note: For residential deliveries, the customer will be notified with a phone call from the shipping company before the kit is delivered to them
Idea of what the kit will look like before shipping from our warehouse for delivery
Truck will arrive at delivery address
Pallet will then be placed onto a liftgate
Kit will be placed curbside or at the end of the driveway
Two Person Delivery
Note: For residential deliveries, the customer will be notified with a phone call from the shipping company before the kit is delivered to them
Idea of what the kit will look like before shipping from our warehouse for delivery
When the pallet reaches the customer's local terminal, the shipping company will contact the customer to set up delivery
Pieces are packed onto the pallet individually. After the bands are cut from the pallet, the kit can be unloaded piece by piece
Customer is responsible for providing a minimum of two people at the time of delivery to help unload the kit
Delivery driver is not required to help unload the kit
Kit is unloaded!