Frequently Asked Questions
In order to better serve our customers we have compiled a list of frequently asked questions. Whether your question is before or after delivery we are here to help. If your question is not answered below, please feel free to contact us at (330) 893-4212 between 8am and 4pm EST, to speak with a representative, or you can send us an email.
Enjoy your playhouse with a lifetime of memories!
D-I-Y Kits: Our D-I-Y kits require some assembly with only basic carpentry skills needed (except for Sara’s Victorian Mansion). The easy assembly of our D-I-Y kits has been displayed on HGTV’s Landscape Smarts. Please see the Sample step-by-step instruction page for further details.
Pre-Built: Our Pre-built playhouses will be delivered to you by our driver (special delivery charges apply). When the playhouse arrives it will be fully assembled, painted, shingled, and ready to move into!
When you order a pre-built playhouse, it will arrive ready to play in, by our truck and trailer. Sufficient access to the delivery area is need, if this is not possible you will need to order in kit form. Delivery price is included if you are located within 30 miles of our facility. Pre-built playhouses will be $2.50 per loaded mile thereafter, $3.00 per loaded mile on buildings over 10ft as well as the cost of permits out of the state of Ohio. Mileage can be checked on map quest from zip code 44610.
When you purchase a kit from Little Cottage Co., it will arrive to you on a securely packaged pallet. Please be sure to note any damage with the driver. Kits can easily be assembled by 2 adults in 4-8 hours (except for Sara’s Victorian Mansion). The pieces on the pallet will weigh anywhere from 40 to 60 pounds each (some larger kits may weigh up to 95 lbs each piece). Panelized walls and alphabetized directions will make for an easy assembly!
Little Cottage Co. playhouse kits are shipped nationwide via common carrier. When your shipment is expected to be delivered via common carrier, you will be required to have 2 people there to help unload. Your shipment will arrive on a pallet (number of pallets will vary with size of building). The truck driver will help remove the bands and wrapping on the pallet, the 2 people will then be required to unload each panel piece by piece from the truck. However, if you so choose, when you purchase your playhouse you can pay an additional fee to have your playhouse delivered with a lift-gate. When purchasing lift-gate, the truck will pull up to the end of your driveway, and using the lift-gate will simply lift the pallet off the back of the truck and into the end of your driveway. When lift-gate is purchased you will only be required to have 1 person available to sign for the shipment.
Little Cottage Co. sheds kits are shipped nationwide via common carrier. When your shipment is expected to be delivered via common carrier, you will be required to have 2 people there to help unload. Your shipment will arrive on a pallet (number of pallets will vary with size of building). The truck driver will help remove the bands and wrapping on the pallet, the 2 people will then be required to unload each panel piece by piece from the truck.
Kits: Most units are made as they are ordered. Depending on the type of unit, most kits will arrive within 4-6 weeks from date of order. Greenhouse kits are a minimum of 16 weeks, please call for further information. Kits will arrive by common carrier (see above for further delivery instructions).
Pre-built: The Pre-built units can take between 4 and 6 weeks to deliver, this is due to the custom nature of these units. Pre-Built units will be delivered by our driver.
Little Cottage Co. does ship nationwide!
The most important thing is that the site is level. We recommend a crushed stone, patio block, or concrete pad to form a base, however the base of our playhouses are constructed of treated lumber and may be placed directly on the ground. When preparing a base you should make the base one foot wider on all sides of the playhouse. For further information please go to our Site Preparation page.
Each playhouse differs in height. Depending on which playhouse you are interested in you can go to the specific page and the height will be listed there. (the small playhouse 4×6 is roughly 6’ high. The 6×8, 8×8, and 8×12 are roughly 8’ high. The 10×12 cape cod and Victorian are roughly 9’ high).
Drip edge is an aluminum piece that will be installed along the edge of the roof of the playhouse. The shingles will be installed over top of the drip edge. This can easily be purchased at your local home improvement store or lumber yard. This is only needed for playhouse kits. For further information please go to our Items needed for assembly page.
If you want the ability to move your playhouse in the future, it will be necessary to purchase and install the 4×4 runners. If your playhouse has the 4×4 runners you can call a local towing company, with a flatbed and a winch, and they will be able to move the unit. If it is necessary to move your playhouse from one area of the yard to another, you can use heavy wall pvc pipes, you can call Little Cottage Co. for more information 330-893-4212.
25% SURCHARGE ON ALL PRODUCTS
Don't have the time for DIY? Hire a Handyman!
At Little Cottage Co. we understand you may not have the time to DIY, but that is no reason to miss out on a great value. Try one of these sites to find a Handyman in your area to construct your kit!