ORDER YOUR COTTAGE KIT TODAY!
In order to better serve our customers we have compiled a list of frequently asked questions. Whether your question is before or after delivery we are here to help. If your question is not answered below, please feel free to contact us at (330) 893-4212 between 8am and 4pm EST, to speak with a representative, or you can send us an email.
Enjoy your playhouse with a lifetime of memories!
1. CALL US
Call us at (330) 893-4212 with your order. We process payments via ACH electronic payment which is very easy to do with a link from the invoice that we send to you. We also accept Visa, MasterCard, and Discover but there is a 3% fee. Or you may send a check and the order will be shipped once payment is received.
2. PLACE YOUR ORDER
Yes, it’s that simple. When you talk to one of our representatives they will gladly answer any questions you may have and be sure to get your order correct – the size, the colors, the options, everything that will make it yours.
Once your order is placed, it will be shipped to you within 1-3 business days for kits**, and 1-4 weeks for pre-built units**. You will receive tracking and delivery information once your product leaves our facility and it will arrive within 3-7 business days depending on your location**.
In the meantime, you can get started by preparing the site for your new purchase…
**Unless otherwise specified
4. LET THE MEMORIES BEGIN!
Once you’ve received your shipment, if you already prepared the site for installation, you can get started! Assemble your personalized cottage kit or move into your pre-built unit and let the memories begin!
Little Cottage Co Playhouses are available to anyone anywhere in the world! See our Dealer Locator to find a retailer in your area.
If you’re in Europe, visit Royal Toys, located in the Netherlands, for more information.